Need help with SuperSwap? We're here to assist. This page covers the most common questions and how to reach us.
Email: support@superswap.gg
Response time: We aim to respond within 3-5 business days.
Open the SuperSwap app and tap "Sign up." You can register with email and password, or sign in with Google, Apple, or Discord. You must be at least 18 years old to use SuperSwap.
Add cards you own to your "For Trade" list and cards you're looking for to your "Wanted" list. SuperSwap automatically suggests potential trades with users near you. When you find a match, message the other user and arrange an in-person meetup to exchange cards.
SuperSwap uses your approximate location to find trade matches with nearby users. Your exact location is never shared with other users, nor is it saved on our servers, only an approximation is saved to be used for matching and nearby card browsing. You can adjust or disable location access in your device settings at any time. See our Privacy Policy for full details.
If a trade went wrong or another user is behaving inappropriately, you can report them directly from their profile or the messages conversation with that user in the app. For urgent issues, email support@superswap.gg with the user's display name and a description of what happened.
Open the app, go to Settings, and select "Delete Account." This permanently removes your profile, lists, and trade history according to our privacy policy. If you can't access the app, email support@superswap.gg from your registered email address and we'll process the deletion for you.
We'd love to hear from you. Email hello@superswap.gg with as much detail as possible: what you were doing, what you expected to happen, and what actually happened. Screenshots help.